I attempted to sell a $*** pottery barn gift card to cardpool for $** direct pay by a mailed check. I never got a confirmation email for this, and there is no history of it on my account. The page just kept loading so eventually I just exited out of it. So of course I assumed it never went through. Now when I try to use the gift card it says "invalid". I have now lost my $*** gift card and have not received my $**, which I don't see happening since there is no history of this transaction. To me this seems like nothing but a fraudulent business with non existent customer service.
GetHuman-haileyah did not yet indicate what CardPool should do to make this right.
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