Went to CardPool Kiosk inside of Safeway, on Nord, in Chico, CA. The gift card, a Safew...
GetHuman-dimargul's customer service issue with CardPool from September 2018
Help with my CardPool issue
The issue in GetHuman-dimargul's own words
Went to CardPool Kiosk inside of Safeway, on Nord, in Chico, CA. The gift card, a Safeway Gift card, was available to select. Everything went smoothly. Told me my I could get about $*** for it. Scanned my license, gave them my e-mail, then my phone number. Processing.....and error. Tried three different times. Thank you for your time, I appreciate the help.
GetHuman-dimargul did not yet indicate what CardPool should do to make this right.
I have an issue with CardPool too
How GetHuman-dimargul fixed the problem
Went back later that night to the same exact Card Pool location. One of the workers from the morning that watched me attempt it three times in a row, and actually tried it himself once, was still there when I arrived at night. I asked for the manager. He literally did the same exact thing me and the other employee did before, and it just worked.
Please help with my CardPool issue
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