A Cardpool kiosk didn’t offer me cash only a gift card

GetHuman-wbundra's customer service issue with CardPool from August 2018

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The issue in GetHuman-wbundra's own words
The problem: A Cardpool kiosk didn’t offer me cash only a gift card
GetHuman-wbundra did not yet indicate what CardPool should do to make this right.
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CardPool

Customer service issue
Reported by GetHuman-wbundra
Aug 31st, 2018 - 10 mons ago
I have an issue with CardPool too
Fixed
Seen by 44 customers so far
Similar issue to 213 others
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Items needed
Account holder name
Account number
Billing address
Last 4 digits of Social Security number
Timeline
GetHuman-wbundra started working on this issue
Aug 31st, 2018 5:43pm
GetHuman-wbundra indicated the issue is not fixed yet.
Aug 31st, 2018 5:44pm