Hello.*My name is Jung *** Park.*This is to report a problem with my e-gift card *The order * is ********.*I purchased $***.** Zara Electronic Gift Card on **********.*But when I was trying to pay with my e-gift card on Zara website on **********, the balance was $***.**.*I've never used it but there was someone else using my e-gift card I purchased.*I checked the balance today and the current balance remains $**.**.*I don't understand, what is this about?*I sent you messages several times but I have not received any reply sinece June **.*How long do I have to wait?*Please give me a refund.*Please solve the problem and let me know how things go as soon as possible.
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