Hello.*My name is Jung *** Park.*This is to report a problem with my e-gift card *The o...

GetHuman-junghuip's customer service issue with CardPool from June 2018

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The issue in GetHuman-junghuip's own words
Hello.*My name is Jung *** Park.*This is to report a problem with my e-gift card *The order * is ********.*I purchased $***.** Zara Electronic Gift Card on **********.*But when I was trying to pay with my e-gift card on Zara website on **********, the balance was $***.**.*I've never used it but there was someone else using my e-gift card I purchased.*I checked the balance today and the current balance remains $**.**.*I don't understand, what is this about?*I sent you messages several times but I have not received any reply sinece June **.*How long do I have to wait?*Please give me a refund.*Please solve the problem and let me know how things go as soon as possible.
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CardPool

Customer service issue
Reported by GetHuman-junghuip
Jun 21st, 2018 - a yr ago
I have an issue with CardPool too
Fixed
Seen by 16 customers so far
Similar issue to 118 others
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Items needed
Account holder name
Account number
Billing address
Last 4 digits of Social Security number
Timeline
GetHuman-junghuip started working on this issue
Jun 21st, 2018 5:29am
GetHuman-junghuip indicated the issue is not fixed yet.
Jun 21st, 2018 8:08pm
GetHuman-junghuip indicated the issue is not fixed yet.
Jun 22nd, 2018 6:55am
GetHuman-junghuip indicated the issue is not fixed yet.
Jun 24th, 2018 6:45am