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CardPool Customer Service

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Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for CardPool.

Can I use my CardPool card in physical stores? Yes, you can use your CardPool card in physical stores. CardPool offers both physical and electronic gift cards that can be used at... Read more

What Do I Do If My CardPool Card Doesn't Work? CardPool is a service that offers the ability to sell unwanted gift cards and buy discounted gift cards. For every purchase with CardPool,... Read more

Is my personal information secure on CardPool? Yes, your personal information is absolutely secure on CardPool. We understand the importance of safeguarding your privacy and have... Read more

What is the shipping process for buying and selling gift cards on CardPool? The shipping process for buying and selling gift cards on CardPool is quite simple. When purchasing a gift card, the shipping is free... Read more

Can I return a gift card that I purchased from CardPool? No, CardPool does not offer returns or refunds for gift cards that have been purchased. Once a gift card is purchased, it cannot be... Read more

What payment methods are accepted on CardPool? CardPool accepts several payment methods to provide convenience and flexibility to its users. Customers can make purchases using major... Read more

How long does it take to receive payment for selling a gift card on CardPool? The payment process for selling a gift card on CardPool typically takes around 1-2 business days. Once you have submitted the details... Read more

There's more!

Click below to show 4 more questions, answers, and complete guides to common CardPool customer support problems.

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Recent reasons customers contacted CardPool:

yes I sold you guys my home depot gift card several weeks ago.it was stated before I so...

I want my check ASAP or I will be putting a complaint on this company

On November **th (or around that time), I had sold a AMC theaters gift card for $** as...

I sold a gamestop card to cardpool and i have been waiting for my amazon ecard. It has...

I sold a gift card to Cardpool a week ago they said I should receive payment within * b...

good morning *my order number is **********I did not receive kohl gift card...

I want to speak to someone immediately. I’m ******* pissed off. I want my cards back or...

I just tried to do a gift card for money and it kept giving me problems as send me the...

I have contacted you guys repeatedly **** times about a situation that I had when I tra...

I just bought a starbucks card from the cardpool app. And I checked with the starbucks...

Was given offer and instead of voucher they said they would send me a code in ** minute...

I bought a ***$ kohl's e gift card from cardpool, but when I tried to use it in the st...

They sent me a $** Fandango gift card with the wrong pin. Order ID ********. I've tried...

I got this Email:**Sep **“Your transaction number is *********. We'll typically email y...

Hello I sold a SteinMart gift card to you with a balance of ***. I was supposed to rece...

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Does GetHuman work with CardPool?

GetHuman does not work with CardPool's customer support operations, directly or in any other way. GetHuman has no partnership or relation to CardPool at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check CardPool's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!