Dear Mr*Mrs,**I am a costumer of your app. I love your app a lot. However, the $** Lowe...

GetHuman765822's customer service issue with CardPool from June 2018

Help with my CardPool issue
The issue in GetHuman765822's own words
Dear Mr*Mrs,**I am a costumer of your app. I love your app a lot. However, the $** Lowe's E-gift card I purchased on **th May shows zero balance.The card number is **** **** **** **** ***. I did not get the conformation email, so I do not have the order number. The money I paid was taken from my bank account on **th May. I would appreciate if you could please help me get my money back.**Best Wishes,**Ziang Zhao
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CardPool

Customer service issue
Reported by GetHuman765822
Jun 9th, 2018 - a yr ago
I have an issue with CardPool too
Fixed
Seen by 9 customers so far
Similar issue to 311 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Last 4 digits of Social Security number
Timeline
GetHuman765822 started working on this issue
Jun 9th, 2018 7:10am
GetHuman765822 indicated the issue is not fixed yet.
Jun 12th, 2018 12:44am
GetHuman765822 indicated the issue is not fixed yet.
Jun 12th, 2018 12:45am
GetHuman765822 indicated the issue is not fixed yet.
Jun 12th, 2018 12:45am
GetHuman765822 indicated the issue is not fixed yet.
Jun 12th, 2018 12:46am
GetHuman765822 indicated the issue is not fixed yet.
Jun 12th, 2018 2:36pm
GetHuman765822 indicated the issue is not fixed yet.
Jun 12th, 2018 2:37pm