I purchased an e card already issued as gift card to someone else

GetHuman701527's customer service issue with CardPool from May 2018

Help with my CardPool issue
The issue in GetHuman701527's own words
Get a replacement card my daughter can use at Game Stop or get my money returned. ... I bought a card for GameStop from Cardpool for $***.** for my daughter's birthday, I purchased in February, the card was used on April **th, **** but my daughter is in the Military and was out of the Country at that time, she tried to use it for the *st time May **th ****, but GameStop told her it had already been redeemed, I called GameStop Corporate office, they said the same.**How do I get the card replaced or get my money back?*My order * is ******** purchased February **, **** @ **:** am **Jeanette France***** E Lugonia Ave*Redlands, Ca ****************
My daughter went to GAMESTOP to be embarrassed when they told her the card had already been depleted on April **th, **** and she was on deployment overseas in that date
New card, no less than what I paid for.
Because I paid for it.
No
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CardPool

Customer service issue
Reported by GetHuman701527
May 20th, 2018 - 6 mons ago
I have an issue with CardPool too
Fixed
Seen by 11 customers so far
Similar issue to 560 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Last 4 digits of Social Security number
Timeline
GetHuman701527 started working on this issue
May 20th 2:15pm
GetHuman701527 indicated the issue is not fixed yet.
May 20th 4:17pm
GetHuman701527 indicated the issue is not fixed yet.
May 20th 4:25pm
GetHuman701527 indicated the issue is not fixed yet.
May 20th 4:26pm
GetHuman701527 indicated the issue is not fixed yet.
May 21st 3:38pm
GetHuman701527 indicated the issue is not fixed yet.
May 23rd 6:14pm