I have a card in my husbands name Bruce ****, card * **************** exp ***** cvv...

GetHuman-miscwall's customer service issue with Card.com from February 2019

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The issue in GetHuman-miscwall's own words
I have a card in my husbands name Bruce ****, card * **************** exp ***** cvv ***, which I recently activated and put **.** on, actually, the money got applied to the card at Walmart in Mt Vernon Illinois around Jan. **th, was a week or so before I realized I had not activated it yet. so...I went into your site to activate and was told the card is in valid and a $*.** balance. in the middle of doing this I ordered a new card in my name. which should arrive any day now. I want to know where did my $**.** go? *please advise asap, this card was for a specific emergency type fa,,ily thing and I need to access my money.
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Customer service issue
Reported by GetHuman-miscwall
Feb 16th, 2019 - 8 mons ago
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Seen by 8 customers so far
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Feb 16th 6:52pm