The website for Carbonite is terrible. It listed many, many choices to click onto inste...
GetHuman-kmbuskir's complaint issue with Carbonite from March 2019
Help with my Carbonite issue
Next: our robot will wait on hold for GetHuman-kmbuskir to get a Carbonite rep on the line!
Always use the GetHuman Phone tocall Carbonite. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-kmbuskir's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-kmbuskir may need:
Where was the item purchased, Order number (if applicable), and Billing address
Top Tip from another customer
There are many ways to submit a complaint to DirectTV but the best option is to call in. If you call into DirectTV you are more likely to get a strong resolution than using http://www.directv.com/DTVAPP/global/contentPageNR.jsp?assetId=P1700006.
The issue in GetHuman-kmbuskir's own words
The website for Carbonite is terrible. It listed many, many choices to click onto instead of having a phone number available to TALK TO A HUMAN ABOUT SERVICES!!!! Maybe the company is too, too, busy to deal with the customers on a one-to-one basis. I wouldn't even give the company a * for a review. WEBSITE NEEDS TO BE GREATLY IMPROVED!!!!!*Right now, I would NOT recommend your company to anyone. The only reason I am using your company is because your company bought out MOZY.
GetHuman-kmbuskir did not yet indicate what Carbonite should do to make this right.
I have an issue with Carbonite too
How GetHuman-kmbuskir fixed the problem
We are waiting for GetHuman-kmbuskir to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.