The website for Carbonite is terrible. It listed many, many choices to click onto inste...

GetHuman-kmbuskir's complaint issue with Carbonite from March 2019

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The issue in GetHuman-kmbuskir's own words
The website for Carbonite is terrible. It listed many, many choices to click onto instead of having a phone number available to TALK TO A HUMAN ABOUT SERVICES!!!! Maybe the company is too, too, busy to deal with the customers on a one-to-one basis. I wouldn't even give the company a * for a review. WEBSITE NEEDS TO BE GREATLY IMPROVED!!!!!*Right now, I would NOT recommend your company to anyone. The only reason I am using your company is because your company bought out MOZY.
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Carbonite

complaint issue
Reported by GetHuman-kmbuskir
Mar 28th, 2019 - 23d ago
I have an issue with Carbonite too
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Seen by 2 customers so far
Similar issue to 169 others
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Timeline
GetHuman-kmbuskir started working on this issue
Mar 28th 5:04pm