I attempted to rent a car multiple times over two or three days and received an error m...

GetHuman-markbcic's customer service issue with CarRentals.com from March 2019

Help with my CarRentals.com issue
The issue in GetHuman-markbcic's own words
I attempted to rent a car multiple times over two or three days and received an error message saying the car(s) were unavailable. My final time I got that message and wondered if it was because I was not accepting additional insurance coverage so I decided to see if that made a difference and the booking went through even though I don’t see a charge for the insurance. **The issue is that I didn’t go back and change the correct dates and so the dates won’t work for us. I need the car from ******* *:**pm through ******* *:**pm. A full size care like the Ford Fusion. Can you please work with me on this?**Thanks
GetHuman-markbcic did not yet indicate what CarRentals.com should do to make this right.
I have an issue with CarRentals.com too
How GetHuman-markbcic fixed the problem
We are waiting for GetHuman-markbcic to fix the problem and share the solution with the rest of us customers.
Please help with my CarRentals.com issue
Do you have a customer issue as well?
We can help you get CarRentals.com's attention and get better help faster. Tap below to get started.
Having CarRentals.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

CarRentals.com

Customer service issue
Reported by GetHuman-markbcic
Mar 28th, 2019 - 22d ago
I have an issue with CarRentals.com too
Fixed
Seen by 6 customers so far
Similar issue to 479 others
0 customers following this
Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman-markbcic started working on this issue
Mar 28th 7:17pm
GetHuman-markbcic indicated the issue is not fixed yet.
Mar 29th 7:34pm
GetHuman-markbcic indicated the issue is not fixed yet.
Mar 29th 7:36pm
GetHuman-markbcic indicated the issue is not fixed yet.
Mar 29th 7:38pm