I rented a car at DENver airport on line for a trip to CO May **-June *th.*I was given...

GetHuman-davidzau's customer service issue with CarRentals.com from March 2019

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The issue in GetHuman-davidzau's own words
I rented a car at DENver airport on line for a trip to CO May **-June *th.*I was given no opt out chance for the insurance package. I have great personal car ins and AAA, there was no need to give me additional insurance.*Capital one suggested I get in touch with you to take the charge off my card before they get involved. The amount is **.**, could you please refund my credit card the **.**. Thanks David
GetHuman-davidzau did not yet indicate what CarRentals.com should do to make this right.
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How GetHuman-davidzau fixed the problem
I called the insurance company and they resolved the challenge. Thanks for getting back to me . In the future I would let the customer know they can opt out of the insurance .*Thanks
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CarRentals.com

Customer service issue
Reported by GetHuman-davidzau
Mar 28th, 2019 - a mon ago
I have an issue with CarRentals.com too
Fixed
Seen by 4 customers so far
Similar issue to 478 others
0 customers following this
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Timeline
GetHuman-davidzau started working on this issue
Mar 28th 6:22pm
GetHuman-davidzau confirmed the issue is fixed. Hooray!
Mar 30th 5:09pm
GetHuman-davidzau confirmed the issue is fixed. Hooray!
Mar 31st 11:29pm