Hi, my name is Heidi Reece. Confirmation number is LADP*C**EAAD. I went to Arizona thi...

GetHuman-reecefou's customer service issue with CarRentals.com from January 2019

14 views | 368 similar | 0 following
Help with my CarRentals.com issue
First: share to improve GetHuman-reecefou's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-reecefou's next move: send an email to CarRentals.com.
Tap the button below to start an email to CarRentals.com- it's the best way to get support from them right now. We'll check later to make sure GetHuman-reecefou got a response or help escalate.
Before contacting them, items GetHuman-reecefou may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman-reecefou's own words
Hi, my name is Heidi Reece. Confirmation number is LADP*C**EAAD. I went to Arizona this past weekend for a short visit to see my daughter . After a five hour flight delay I get to sky harbor airport to pick up my minivan only to find out that it was gonna be over a two hour wait to get my vehicle because they did not have vehicles available . There were over *** people waiting in line to get their vehicles . I have a picture to prove it . And with that being said there was probably a very good chance that I was not going to get a van and I had six passengers traveling with me . Knowing that I was only going to be in Arizona for a short weekend I don't feel that it was fair that I had to wait over two hours to get a vehicle and possibly not get a minivan . I am sending you an email because I feel like either you or advantage rental car needs to reimburse my $***.** because I did not get a rental car . I had to go over to thrifty rental cars and they had a van available right away for $*** . Not being very happy I went ahead and took that van because I did not have time to wait for another vehicle . If you would please get back with me to let me know how we are going to solve this problem I would appreciate it . And if you can't solve it I need to know who I need to contact because I am not very happy . Thank you

GetHuman-reecefou did not yet indicate what CarRentals.com should do to make this right.

How GetHuman-reecefou fixed the problem

We are waiting for GetHuman-reecefou to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get CarRentals.com's attention and get better help faster. Tap below to get started.
Having CarRentals.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-reecefou fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-reecefou
Jan 8th, 2019 - 3 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 368 others
0 customers following this


GetHuman-reecefou started working on this issue
Jan 8th, 2019 1:12pm

The Free, Easy Way to Move Services

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians