I am thinking of renting a car in Puerto Vallarta, Mexico. I have rented cars there bef...

GetHuman-lynncorw's customer service issue with CarRentals.com from November 2018

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The issue in GetHuman-lynncorw's own words
I am thinking of renting a car in Puerto Vallarta, Mexico. I have rented cars there before and I was told one price on line and then another when I got there. I was told that I couldn't rent a car without liability insurance. When I went to the site, it said that liability insurance was optional. I have a credit card that covers liability. If I rent this car and then get to Puerto Vallarta and they tell me that I must have liability insurance do I have any recourse?
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Customer service issue
Reported by GetHuman-lynncorw
Nov 28th, 2018 - 9 mons ago
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GetHuman-lynncorw started working on this issue
Nov 28th, 2018 9:31pm