I called Fox rental car at fort Myers , Fl airport that I booked a car through carrenta...

GetHuman-dawnreb's customer service issue with CarRentals.com from November 2018

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The issue in GetHuman-dawnreb's own words
I called Fox rental car at fort Myers , Fl airport that I booked a car through carrentals.com. To let them know that our flight was delayed. Their pick up desk closed at * AM and they told me that they're going to cancel my reservation if we didn't get there before they close. Our Flight didn't land until * AM, so I obviously couldn't get there in time. They told me there was nothing that they could do that I would have to Contact car rentals.com and talk to them about it. Obviously there's no phone number to call to talk to them about it and they still charged me for a car that I never got to drive. Can someone please help me? thank you
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CarRentals.com

Customer service issue
Reported by GetHuman-dawnreb
Nov 23rd, 2018 - 3 mons ago
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GetHuman-dawnreb started working on this issue
Nov 23rd, 2018 8:45pm