I called the day after I made a reservation to pick up a car at OGG to cancel the reser...

GetHuman-jeanleut's customer service issue with CarRentals.com from August 2018

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The issue in GetHuman-jeanleut's own words
I called the day after I made a reservation to pick up a car at OGG to cancel the reservation and was told that the reservation would be cancelled. I called back the next day to be assured that I would not be charged for the reservation and told I would not be. I just got an email confirmation of the reservation. Please cancel the reservation and do not charge me.*Thank you,*Jean Leutwyler****-***-**********@***.com
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CarRentals.com

Customer service issue
Reported by GetHuman-jeanleut
Aug 22nd, 2018 - a mon ago
I have an issue with CarRentals.com too
Fixed
Seen by 9 customers so far
Similar issue to 164 others
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Items needed
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Booking reference
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Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman-jeanleut started working on this issue
Aug 22nd 3:14am
GetHuman-jeanleut shared this issue with friends on Facebook
Aug 22nd 3:15am
GetHuman-jeanleut indicated the issue is not fixed yet.
Aug 22nd 11:51am
GetHuman-jeanleut indicated the issue is not fixed yet.
Aug 23rd 11:46am