HI! I rented a Hertz car last May through carrentals.com, but since I paid for it, I t...

GetHuman-oldhamed's customer service issue with CarRentals.com from August 2018

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The issue in GetHuman-oldhamed's own words
HI! I rented a Hertz car last May through carrentals.com, but since I paid for it, I thought I wouldn't need my debit card. We flew from Dallas Love Field to Chicago Midway, and when I tried to pick up the car, I was told they would not allow me to rent the car without my debit card, and there was no way they could refund me the money, and I would need to contact carrentals.com. The reservation number is H**********, please get in touch with me as soon as you can, Thank you! Amy Oldham
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Customer service issue
Reported by GetHuman-oldhamed
Aug 1st, 2018 - 9 mons ago
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GetHuman-oldhamed started working on this issue
Aug 1st, 2018 2:29am