I booked a car through you at Fox, and did not see the time pick up and drop off when I...

GetHuman919543's customer service issue with CarRentals.com from July 2018

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The issue in GetHuman919543's own words
I booked a car through you at Fox, and did not see the time pick up and drop off when I booked. I need to slightly adjust those times and*or know that I wont be charged an extra fee if I return * to * hours later on the same day. I am actually picking up later and dropping off later the same days than what you booked for me. PLEASE HELP**and what is the grace period for pick up and return. HELP**Amazing I cant contact anyone by phone or chat!!! *** ***-**** Rebecca*My Fox Confirmation Code*LFXP******
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CarRentals.com

Customer service issue
Reported by GetHuman919543
Jul 26th, 2018 - 10 mons ago
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Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman919543 started working on this issue
Jul 26th, 2018 5:23pm
GetHuman919543 indicated the issue is not fixed yet.
Jul 26th, 2018 6:13pm