I purchased a **** Ford Edge Limited (VIN *FMDK**C**BA*****) on ********** on a clear t...

GetHuman-rfavalor's Dispute a Report issue with CarFax from March 2021

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The issue in GetHuman-rfavalor's own words
I purchased a **** Ford Edge Limited (VIN *FMDK**C**BA*****) on ********** on a clear title issued by New Jersey on **********. I based the purchase on a clear CarFax report issued on ********** (I still have the report). A clear TN title was issued on **********. I have driven and maintained the vehicle since purchase.*Today (**********), I took the vehicle to trade on a **** Edge and was informed by the dealer (Homer Skelton Ford of Olive Branch, MS) that the vehicle was declared a "total loss" by CarFax on ********* based on an accident that supposedly happened on *********. How does it happen that CarFax issues a clean CarFax* then, a full * months after I purchased the vehicle, comes out with a "total loss" CarFax report???*I thought I had a vehicle worth $*,*** as a clean trade-in according to NADA. Now, I have a vehicle which I can't trade, sell or even donate* but, only get maybe $*** from a scrap yard.*I believe CarFax has responsibility, as it is all based on CarFax reports, to provide a reimbursement for the money I have lost**Cordially,*Ron Favaloro**** Handforth Cove*Collierville, TN *********-***-****
I have been assigned a case nbr and hopefully will have contact with Carfax to determine a resolut soon.
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CarFax

Dispute a Report issue
Reported by GetHuman-rfavalor
Mar 20th, 2021 - 2 months ago
Not resolved
Seen by 14 customers so far
Similar issue to 556 others
0 customers following this

Timeline

GetHuman-rfavalor started working on this issue
Mar 20th 11:59pm
GetHuman-rfavalor indicated the issue is not fixed yet.
Mar 21st 12:03pm
GetHuman-rfavalor indicated the issue is not fixed yet.
Mar 21st 12:07pm