I did a carfax on a car I just bought and was charged **.**. I only wanted one carfax...

GetHuman-bhappydo's Overcharge on Account issue with CarFax from December 2020

Help with my CarFax issue
First: share to improve GetHuman-bhappydo's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-bhappydo may need:
Name on the account, Billing address, and Email address on the account
The issue in GetHuman-bhappydo's own words
I did a carfax on a car I just bought and was charged **.**. I only wanted one carfax. Please adjust the amount you charged me to reflect one carfax. Thank you Robert Brandolini. *** ***-****

GetHuman-bhappydo did not yet indicate what CarFax should do to make this right.

How GetHuman-bhappydo fixed the problem

We are waiting for GetHuman-bhappydo to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common CarFax customer problems.
How Do I Get a Refund from Carfax?How Can You Dispute a Carfax Report?
Do you have a customer issue as well?
We can help you get CarFax's attention and get better help faster. Tap below to get started.
Having CarFax issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

CarFax

Overcharge on Account issue
Reported by GetHuman-bhappydo
Dec 5th, 2020 - 8 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 578 others
0 customers following this

Timeline

GetHuman-bhappydo started working on this issue
Dec 5th, 2020 5:19pm

Change of Address? Free Concierge.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians