It looks like trying to correct the CARFAX Report odometer problem is not possible. I have sent numerous messages to no avail. The $**.** I paid for a report was a waste of money. I am going to my credit card company to dispute the CARFAX transaction because the report I received was of no use to me whatsoever.

GetHuman4792455's Dispute a Report issue with CarFax from May 2020

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The issue in GetHuman4792455's own words
Correct incorrect odometer readings on my CARFAX Report. I submitted documentation to show the correct mileage. ... CARFAX report has incorrect odometer reading. See Reference Case * ********. Report odometer reading is **,***, actual reading is **,***. I attached documentation to verify correct reading in reference case. Difference in reading will have an impact on reported vehicle value.
The CARFAX Report is of no use to me without the correct History-Based Value. I am using this report to submit a Diminished Value Claim to the insurance. Your reported mileage **,*** versus the correct mileage of **,*** amounts to a difference in car value.
PLEASE FIX THE INCORRECT ODOMETER READINGS AND PROVIDE ME A CORRECT VALUE REPORT!!!!
I was a new customer and expected a valuable product. Instead I received a product that is of no use to me.
I have submitted numerous messages for over * weeks now. Report was not corrected.
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CarFax

CARFAX History-Based Value Report
Dispute a Report issue
Reported by GetHuman4792455
May 22nd, 2020 - 3 years ago
Not resolved
Seen by 52 customers so far
Similar issue to 571 others
0 customers following this

Timeline

GetHuman4792455 started working on this issue
May 22nd, 2020 3:24pm
GetHuman4792455 indicated the issue is not fixed yet.
May 22nd, 2020 8:16pm
GetHuman4792455 indicated the issue is not fixed yet.
May 22nd, 2020 8:17pm
GetHuman4792455 indicated the issue is not fixed yet.
May 22nd, 2020 8:19pm
GetHuman4792455 indicated the issue is not fixed yet.
May 22nd, 2020 8:22pm
GetHuman4792455 indicated the issue is not fixed yet.
May 22nd, 2020 8:37pm