I would appreciate a response from Carfax in reference to case...

GetHuman-tjpfeil's Overcharge on Account issue with CarFax from December 2019

Help with my CarFax issue
The issue in GetHuman-tjpfeil's own words
The problem: I would appreciate a response from Carfax in reference to case*. ********&, *********, *********

GetHuman-tjpfeil did not yet indicate what CarFax should do to make this right.

How GetHuman-tjpfeil fixed the problem
Emailed several times received an automated response stating the would get back to me. After a week of waiting I dug more. Found the chat button waited * hr for the chat. The representative read over my emails and quickly said they would give a full refund that should be credited to my account within *-* business days. I will be watching. You have to be persistent.
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CarFax

Overcharge on Account issue
Reported by GetHuman-tjpfeil
Dec 3rd, 2019 - a year ago
Fixed
GetHuman-tjpfeil shared how to fix
Seen by 15 customers so far
Similar issue to 409 others
0 customers following this
Items needed
Name on the account
Billing address
Email address on the account

Timeline

GetHuman-tjpfeil started working on this issue
Dec 3rd, 2019 1:34am
GetHuman-tjpfeil indicated the issue is not fixed yet.
Dec 3rd, 2019 1:37am
GetHuman-tjpfeil indicated the issue is not fixed yet.
Dec 3rd, 2019 1:37am
GetHuman-tjpfeil indicated the issue is not fixed yet.
Dec 3rd, 2019 6:40pm
GetHuman-tjpfeil confirmed the issue is fixed. Hooray!
Dec 6th, 2019 4:48am
GetHuman-tjpfeil confirmed the issue is fixed. Hooray!
Dec 6th, 2019 4:49am
GetHuman-tjpfeil confirmed the issue is fixed. Hooray!
Dec 6th, 2019 4:49am
GetHuman-tjpfeil confirmed the issue is fixed. Hooray!
Dec 6th, 2019 4:49am
GetHuman-tjpfeil confirmed the issue is fixed. Hooray!
Dec 7th, 2019 12:27am
GetHuman-tjpfeil confirmed the issue is fixed. Hooray!
Dec 7th, 2019 1:00am

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