I purchased a car from Tamiami Ford, Nalples,FL. The car was located by your site...

GetHuman-tleekraf's customer service issue with CarFax from February 2019

14 views
 | 
761 similar
 | 
0 following
Help with my CarFax issue
GetHuman-tleekraf's next move: go to the CarFax help center.
CarFax doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-tleekraf will want to follow the link below to head to their help center. We will check on GetHuman-tleekraf later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-tleekraf may need:
Account holder name, Billing address, Date of birth, and Last 4 digits of Social Security number
The issue in GetHuman-tleekraf's own words
I purchased a car from Tamiami Ford, Nalples,FL. The car was located by your site. vin**FMTK*G**FBB***** **** Ford Edge.**Your site listed the description of accessories to include keyless entry.**The car included a code for keyless entry in the glove box, but there was none on the car.**I had them install the keyless entry for $*** today. I told them that I should not be charged because Carfax listed the item to be included with the sale. They said Carfax does not get their information about the car from Ford's invoice. I said they must have gotten it from Ford on some site.**If you can identify how you get your info from Ford, it would helpl me to settle my complaint with Tamiami Ford.*Thank you**Terry Kraft****-***-**********@***.com***** Whispering Oaks Circle*Naples, Fl. *****
GetHuman-tleekraf did not yet indicate what CarFax should do to make this right.
I have an issue with CarFax too
How GetHuman-tleekraf fixed the problem
We are waiting for GetHuman-tleekraf to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get CarFax's attention and get better help faster. Tap below to get started.
Having CarFax issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-tleekraf fixes it.
This email address isn't valid

CarFax

Customer service issue
Reported by GetHuman-tleekraf
Feb 6th, 2019 - 4 mons ago
I have an issue with CarFax too
Not resolved
Seen by 14 customers so far
Similar issue to 761 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-tleekraf started working on this issue
Feb 6th 3:26pm
GetHuman-tleekraf shared this issue with friends on Facebook
Feb 6th 3:27pm
GetHuman-tleekraf shared this issue with followers on Twitter
Feb 6th 3:27pm