I purchased a vehicle last year and the car fax report said moderate to severe damage a...

GetHuman-grillojo's customer service issue with CarFax from January 2019

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The issue in GetHuman-grillojo's own words
I purchased a vehicle last year and the car fax report said moderate to severe damage and i made a claim on my insurrance and upon inspection come to find out now that the vehicle was a total since ****, the insurrance rep tells me that progressive claimed it a total loss so i called and requested the accident report. The car was in fact a total loss the vehicle hit a parked car and rolled over, and the odometer when the accident happened said **k miles and when i got it it said **k miles and i purchased this vehicle from a carfax certified dealer. I purchased a car that carfax did not verified the details of the accident or they did not know about. Bottom line is that i got a salvage car because theres no papers stating who fixed or if it was inspected after beign fixed, and my family and i dont feel safe in that car anymore.
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CarFax

Customer service issue
Reported by GetHuman-grillojo
Jan 15th, 2019 - 9 mons ago
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Seen by 2 customers so far
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GetHuman-grillojo started working on this issue
Jan 15th 9:19pm