Bad car, no full refund

GetHuman-meganbri's customer service issue with CarFax from August 2018

11 views | 438 similar | 0 following
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The issue in GetHuman-meganbri's own words
Bought a car from a dealer who claimed they were carfax certified. The car we bought from them broke down a day after driving it off the lot. The dealer lied about the car saying it was in good condition, but after taking it to our mechanic we soon found out it needed thousands in repairs. The dealer offered to pay for it to be fixed but we decided we just wanted a full refund. He agreed he’d refund most of it but not all of it. He’s claiming he already spent $*** towards the state for taxes and registration. We’ve considered taking legal action but our lawyer requires the original listing that was put on carfax. We do not have a copy of that. Is it possible to receive a picture of the original listing?

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CarFax

Customer service issue
Reported by GetHuman-meganbri
Aug 27th, 2018 - 3 years ago
Fixed
Seen by 11 customers so far
Similar issue to 438 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number

Timeline

GetHuman-meganbri started working on this issue
Aug 27th, 2018 1:53pm
GetHuman-meganbri indicated the issue is not fixed yet.
Aug 27th, 2018 1:54pm

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