Bad car, no full refund

GetHuman-meganbri's customer service issue with CarFax from August 2018

Help with my CarFax issue
The issue in GetHuman-meganbri's own words
Bought a car from a dealer who claimed they were carfax certified. The car we bought from them broke down a day after driving it off the lot. The dealer lied about the car saying it was in good condition, but after taking it to our mechanic we soon found out it needed thousands in repairs. The dealer offered to pay for it to be fixed but we decided we just wanted a full refund. He agreed he’d refund most of it but not all of it. He’s claiming he already spent $*** towards the state for taxes and registration. We’ve considered taking legal action but our lawyer requires the original listing that was put on carfax. We do not have a copy of that. Is it possible to receive a picture of the original listing?
GetHuman-meganbri did not yet indicate what CarFax should do to make this right.
I have an issue with CarFax too
How GetHuman-meganbri fixed the problem
We are waiting for GetHuman-meganbri to fix the problem and share the solution with the rest of us customers.
Please help with my CarFax issue
Do you have a customer issue as well?
We can help you get CarFax's attention and get better help faster. Tap below to get started.
Having CarFax issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would CarFax email you?
This email address isn't valid


Customer service issue
Reported by GetHuman-meganbri
Aug 27th, 2018 - 4 mons ago
I have an issue with CarFax too
Seen by 6 customers so far
Similar issue to 438 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number
GetHuman-meganbri started working on this issue
Aug 27th 1:53pm
GetHuman-meganbri indicated the issue is not fixed yet.
Aug 27th 1:54pm