In November ****, when I purchased my **** SUBARU IMPREZA PREMIUM (JF*GPAD**DG...

GetHuman1031979's customer service issue with CarFax from August 2018

Help with my CarFax issue
The issue in GetHuman1031979's own words
In November ****, when I purchased my **** SUBARU IMPREZA PREMIUM (JF*GPAD**DG******), the CarFax showed no damage or accidents. Now, as I prepare to sell it, the CarFax lists damage from February and May ****, prior to my purchase. My buyer and I want to know what damage was occurred at those dates. Please provide as much detail as possible. I also want to know why it wasn't reported on the original CarFax. Thank you. PLEASE CONTACT ME AS SOON AS POSSIBLE. ***-***-**** *****@***.com
GetHuman1031979 did not yet indicate what CarFax should do to make this right.
I have an issue with CarFax too
How GetHuman1031979 fixed the problem
We are waiting for GetHuman1031979 to fix the problem and share the solution with the rest of us customers.
Please help with my CarFax issue
Do you have a customer issue as well?
We can help you get CarFax's attention and get better help faster. Tap below to get started.
Having CarFax issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would CarFax email you?
This email address isn't valid


Customer service issue
Reported by GetHuman1031979
Aug 24th, 2018 - 4 mons ago
I have an issue with CarFax too
Seen by 3 customers so far
Similar issue to 429 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number
GetHuman1031979 started working on this issue
Aug 24th 4:40pm
GetHuman1031979 indicated the issue is not fixed yet.
Aug 27th 6:15pm