In November ****, when I purchased my **** SUBARU IMPREZA PREMIUM (JF*GPAD**DG...

GetHuman1031979's customer service issue with CarFax from August 2018

Help with my CarFax issue
The issue in GetHuman1031979's own words
In November ****, when I purchased my **** SUBARU IMPREZA PREMIUM (JF*GPAD**DG******), the CarFax showed no damage or accidents. Now, as I prepare to sell it, the CarFax lists damage from February and May ****, prior to my purchase. My buyer and I want to know what damage was occurred at those dates. Please provide as much detail as possible. I also want to know why it wasn't reported on the original CarFax. Thank you. PLEASE CONTACT ME AS SOON AS POSSIBLE. ***-***-**** *****@***.com
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CarFax

Customer service issue
Reported by GetHuman1031979
Aug 24th, 2018 - 4 mons ago
I have an issue with CarFax too
Fixed
Seen by 3 customers so far
Similar issue to 429 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number
Timeline
GetHuman1031979 started working on this issue
Aug 24th 4:40pm
GetHuman1031979 indicated the issue is not fixed yet.
Aug 27th 6:15pm