VIN *N*AB*AP*FY******. I bought a used **** Nissan Sentra on June * at Southern Pines...

GetHuman-fordmdgr's customer service issue with CarFax from July 2018

294 similar
0 following
Help with my CarFax issue
First: share to improve GetHuman-fordmdgr's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-fordmdgr's next move: go to the CarFax help center.
CarFax doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-fordmdgr will want to follow the link below to head to their help center. We will check on GetHuman-fordmdgr later to make sure it's all set or try to help escalate.
The issue in GetHuman-fordmdgr's own words
VIN *N*AB*AP*FY******. I bought a used **** Nissan Sentra on June * at Southern Pines Nissan and I have a major complaint, First of all I believe the Carfax report is wrong. I believe this car was reconstructed or rebuilt. At the time I bought the car it looked like *the weatherstripping was cut on the drivers side backk door and it had to be repaired. Then when I opened the passenger side rear door yesterday, the weatherstripping just rolled off the door,.**This is not acceptable and I need to have this issue resolved. Also the trunk keeps coming open when I am driving. This is a big safety issue so that needs to be addressed as well.**Please call me at ***-***-**** so that all of this can be resolved. Sharon Preston
GetHuman-fordmdgr did not yet indicate what CarFax should do to make this right.
I have an issue with CarFax too
How GetHuman-fordmdgr fixed the problem
We are waiting for GetHuman-fordmdgr to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get CarFax's attention and get better help faster. Tap below to get started.
Having CarFax issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-fordmdgr fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-fordmdgr
Jul 25th, 2018 - 10 mons ago
I have an issue with CarFax too
Not resolved
Seen by 2 customers so far
Similar issue to 294 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number
GetHuman-fordmdgr started working on this issue
Jul 25th, 2018 3:48pm