I ordered a Carfax report rom Carfax they charged my credit card but they never gave me...

GetHuman-arodny's customer service issue with CarFax from July 2018

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Help with my CarFax issue
Before contacting them, items GetHuman-arodny may need:
Account holder name, Billing address, Date of birth, and Last 4 digits of Social Security number
GetHuman-arodny's next move: go to the CarFax help center.
CarFax doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-arodny will want to follow the link below to head to their help center. We will check on GetHuman-arodny later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-arodny's own words:
I ordered a Carfax report rom Carfax they charged my credit card but they never gave me e p***word o log in an get the report
I trust that CarFax will make this right and come up with a resolution that is fair.
Help with my CarFax issue
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CarFax

Customer service issue
Reported by GetHuman-arodny
Jul 21st, 2018 - 24d ago
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Seen by 4 customers so far
Similar issue to 283 others
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Timeline
GetHuman-arodny started working on this issue
Jul 21st 6:51pm