I’ve had an issue that you guys have falsy documented my cars report stating it had str...

GetHuman845520's customer service issue with CarFax from July 2018

5 views
 | 
217 similar
 | 
0 following
Help with my CarFax issue
GetHuman845520's next move: try the CarFax help center.
CarFax doesn't have a customer phone number that is answered by an agent. Instead, GetHuman845520 will want to follow the link below to head to their help center. We will check on GetHuman845520 later to make sure it's all set or try to help escalate.
The issue in GetHuman845520's own words
I’ve had an issue that you guys have falsy documented my cars report stating it had structural frame damage when there was none. I don’t know where your getting your information but your intel is wrong and it’s destroying my vehicle value. This is my vin number. *NPDH*AE*GH*******I need this to be fixed and need an call back ***-***-**** otherwise if not fixed I will be having my attorneys involved.
GetHuman845520 did not yet indicate what CarFax should do to make this right.
I have an issue with CarFax too
How GetHuman845520 fixed the problem
We are waiting for GetHuman845520 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get CarFax's attention and get better help faster. Tap below to get started.
Having CarFax issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman845520 fixes it.
This email address isn't valid

CarFax

Customer service issue
Reported by GetHuman845520
Jul 3rd, 2018 - a yr ago
I have an issue with CarFax too
Fixed
Seen by 5 customers so far
Similar issue to 217 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number
Timeline
GetHuman845520 started working on this issue
Jul 3rd, 2018 1:37pm
GetHuman845520 indicated the issue is not fixed yet.
Jul 4th, 2018 2:52pm
GetHuman845520 indicated the issue is not fixed yet.
Jul 4th, 2018 2:58pm
GetHuman845520 indicated the issue is not fixed yet.
Jul 4th, 2018 2:59pm
GetHuman845520 indicated the issue is not fixed yet.
Jul 6th, 2018 3:47pm