I bought a **** Chevrolet **** Duramax on February **, **** with a clean carfax. No acc...

GetHuman756611's customer service issue with CarFax from June 2018

Help with my CarFax issue
I bought a **** Chevrolet **** Duramax on February **, **** with a clean carfax. No accidents reported. I went to trade the truck in at another dealer and they told me there was a severe wreck with airbags deplo*** and vehicle towed. Now the carfax shows the accident happened ********** but carfax didn't report it until *********. The dealer offered me **k for trade in because of this. The clean trade in on the truck is **k.
I trust that CarFax will make this right and come up with a resolution that is fair.
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CarFax

Customer service issue
Reported by GetHuman756611
Jun 6th, 2018 - 15d ago
I have an issue with CarFax too
Fixed
Seen by 6 customers so far
Similar issue to 477 others
0 customers following this
Items needed
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Timeline
GetHuman756611 started working on this issue
Jun 6th 4:39pm
GetHuman756611 indicated the issue is not fixed yet.
Jun 6th 5:50pm
GetHuman756611 indicated the issue is not fixed yet.
Jun 7th 5:46pm