My truck has a mileage discrepancy in **** in which I still owned the truck and the mil...

GetHuman739545's customer service issue with CarFax from June 2018

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Help with my CarFax issue
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Account holder name, Billing address, Date of birth, and Last 4 digits of Social Security number
GetHuman739545's next move: go to the CarFax help center.
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The issue and preferred resolution, in GetHuman739545's own words:
My truck has a mileage discrepancy in **** in which I still owned the truck and the mileage went backwards. I refinanced it but now trying to buy a new truck and this is holding me up on the trade in.
I trust that CarFax will make this right and come up with a resolution that is fair.
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CarFax

Customer service issue
Reported by GetHuman739545
Jun 1st, 2018 - 22d ago
I have an issue with CarFax too
Not resolved
Seen by 3 customers so far
Similar issue to 695 others
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Timeline
GetHuman739545 started working on this issue
Jun 1st 6:24pm