I have not received a reply about the charge to my account. I only want to be credited...

GetHuman630749's customer service issue with CarFax from April 2018

Help with my CarFax issue
I have not received a reply about the charge to my account. I only want to be credited for the difference. I just wanteda standard car fax report
I trust that CarFax will make this right and come up with a resolution that is fair.
Help with my CarFax issue
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CarFax

Customer service issue
Reported by GetHuman630749
Apr 29th, 2018 - 3 mons ago
I have an issue with CarFax too
Not resolved
Seen by 7 customers so far
Similar issue to 262 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number
Timeline
GetHuman630749 started working on this issue
Apr 29th 3:51pm
GetHuman630749 indicated the issue is not fixed yet.
Apr 29th 3:51pm