Hi there! I set up an account about a month ago under Virginia Olney and didn’t have my...

GetHuman1166689's customer service issue with Car2go from September 2018

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Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman1166689's own words
Hi there! I set up an account about a month ago under Virginia Olney and didn’t have my actual lisence at the time (waiting for it in the mail because i just recently moved to Oregon from California) but i had a scan of it so i used that and accidentally locked my account indefinitely. Called about * weeks ago and sent in a request to re-register using the same email and phone number and was told someone would get back to me in *-* days. I called after a week and was told to wait because customer service was really busy but it’s been * now and I haven’t heard anything. Need to get my account up and running asap. thanks!
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Customer service issue
Reported by GetHuman1166689
Sep 19th, 2018 - 6 mons ago
I have an issue with Car2go too
Not resolved
Seen by 2 customers so far
Similar issue to 26 others
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GetHuman1166689 started working on this issue
Sep 19th, 2018 5:37pm