I got a Capital One credit card, but I can't authenticate my phone. So I can't use the card.

GetHuman6383493's customer service issue with Capital One from July 2021

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Card Number, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Social Security
The issue in GetHuman6383493's own words
The problem: I got a Capital One credit card, but I can't authenticate my phone. So I can't use the card.

GetHuman6383493 did not yet indicate what Capital One should do to make this right.

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Capital One

Customer service issue
Reported by GetHuman6383493
Jul 27th, 2021 - 4 months ago
Not resolved
Seen by 16 customers so far
Similar issue to 3163 others
0 customers following this

Timeline

GetHuman6383493 started working on this issue
Jul 27th 4:16pm

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