Tried to make payment on the *th. Kept failing and saying try later. Showed not due u...

GetHuman5884896's customer service issue with Capital One from March 2021

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The issue in GetHuman5884896's own words
Tried to make payment on the *th. Kept failing and saying try later. Showed not due until the **st (I have screenshots) Tried to make a phone payment and it said the couldnt take payments because they were upgrading their system. Yesterday I get a late notice and a late fee charged to my account. I am NOT paying it, I have the screenshots showing not due until the **st, and they f'd up my entire account with their upgrade. I had to sign up with a new login and set up my bank account info again to send a payment.

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Capital One

Customer service issue
Reported by GetHuman5884896
Mar 25th, 2021 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 4573 others
0 customers following this

Timeline

GetHuman5884896 started working on this issue
Mar 25th 12:53am

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