My wife and I applied for a line of credit and the bank informed us there is an outstan...
GetHuman5864779's customer service issue with Capital One from March 2021
Help with my Capital One issue
The issue in GetHuman5864779's own words
My wife and I applied for a line of credit and the bank informed us there is an outstanding lien on our mortgage title from Greenpoint mortgage which was purchased by Capital One. The date of the lien was in **** and was paid off when we refinanced. *The loan number is **********, *Escrow number is *******It does not show up on our credit reports and our bank statements over the past ** years do not show any monthly payments.*Can you help? I am retired and will need to sell the house in a year or so and were going to use the line of credit to fix it up.*Thanks
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GetHuman5864779 confirmed the issue is fixed. Hooray!
Mar 20th 12:41pm
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