I received a fraudulent letter claiming they needed specific information about my Capit...

GetHuman5573959's customer service issue with Capital One from December 2020

Help with my Capital One issue
First: share to improve GetHuman5573959's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5573959 may need:
Card Number, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Social Security
The issue in GetHuman5573959's own words
I received a fraudulent letter claiming they needed specific information about my Capital One credit card account. It appeared to be on a fake Capital One letterhead and included a phone number to call and provide confidential information. I think someone at Capital One should know about it.*I have a copy of the letter I can upload and submit to you or someone. It's frightening!*Thanks,*David Stevenson*Ft Lauderdale, FL

GetHuman5573959 did not yet indicate what Capital One should do to make this right.

How GetHuman5573959 fixed the problem

We are waiting for GetHuman5573959 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Capital One's attention and get better help faster. Tap below to get started.
Having Capital One issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Capital One

Customer service issue
Reported by GetHuman5573959
Dec 21st, 2020 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 4576 others
0 customers following this


GetHuman5573959 started working on this issue
Dec 21st, 2020 3:57pm

The Free, Easy Way to Move Services

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians