I would like my interest charges refunded

GetHuman-vancegol's customer service issue with Capital One from October 2020

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The issue in GetHuman-vancegol's own words
Refund my interest fees ... I was wondering if they would be able to lower my interest rate and or be able to provide refunds back for these interest charges. As a loyal customer, I am confident that they would be able to assist with my request. I have tallied up all the interest charges, their amounts, and the dates below: Credit Card Interest Charges of $*.** on ****-**-**, $*.** on ****-**-**, $*.** on ****-**-**, $*.* on ****-**-**, $*.** on ****-**-**, $*.** on ****-**-**, Please review my request and escalate as needed.
I know they can lower interest fees but they were telling me they could only do one.
I would like it resolved by capital one refunding my fees for the year
I am a loyal customer and have a great standing with the company
I tried using harvest platform, a third party website that gets you your fees back and tries to lower interest rates
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Capital One

Capital one
Customer service issue
Reported by GetHuman-vancegol
Oct 2nd, 2020 - 2 years ago
Not resolved
Seen by 20 customers so far
Similar issue to 4831 others
0 customers following this

Timeline

GetHuman-vancegol started working on this issue
Oct 2nd, 2020 9:44pm