I would like my interest charges refunded

GetHuman-vancegol's customer service issue with Capital One from October 2020

20 views | 4831 similar | 0 following
Help with my Capital One issue
Next: our robot will wait on hold for GetHuman-vancegol to get a Capital One rep on the line!
Always use the GetHuman Phone to call Capital One. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-vancegol's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-vancegol may need:
Card Number, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Social Security
The issue in GetHuman-vancegol's own words
Refund my interest fees ... I was wondering if they would be able to lower my interest rate and or be able to provide refunds back for these interest charges. As a loyal customer, I am confident that they would be able to assist with my request. I have tallied up all the interest charges, their amounts, and the dates below: Credit Card Interest Charges of $*.** on ****-**-**, $*.** on ****-**-**, $*.** on ****-**-**, $*.* on ****-**-**, $*.** on ****-**-**, $*.** on ****-**-**, Please review my request and escalate as needed.
I know they can lower interest fees but they were telling me they could only do one.
I would like it resolved by capital one refunding my fees for the year
I am a loyal customer and have a great standing with the company
I tried using harvest platform, a third party website that gets you your fees back and tries to lower interest rates
How GetHuman-vancegol fixed the problem

We are waiting for GetHuman-vancegol to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Capital One's attention and get better help faster. Tap below to get started.
Having Capital One issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-vancegol fixes it.
This email address isn't valid

Capital One

Capital one
Customer service issue
Reported by GetHuman-vancegol
Oct 2nd, 2020 - 2 years ago
Not resolved
Seen by 20 customers so far
Similar issue to 4831 others
0 customers following this


GetHuman-vancegol started working on this issue
Oct 2nd, 2020 9:44pm