Card **** Reported Lost. Replaced By Card Ending In ****. Replacement Card Not Received.

GetHuman-rlyorkat's customer service issue with Capital One from May 2020

Help with my Capital One issue
The issue in GetHuman-rlyorkat's own words
Receive Replacement Card Ending In ****. ... Card **************** expires June *. Received Messages New Card Sent But Received No Card. Being Unable To Talk To Agent, In Mid -May, Reported Card As Lost. Account Shows New Card Ending In **** Was Issued. New Card Not Received. No Email Messages Card Has Been Sent. To Fix: Send New Card.
Previous Card **** Set To Expire June *.
Send Replacement Card Ending In ****.
Since ****.
Telephone Call.
How GetHuman-rlyorkat fixed the problem
Telephone Call To Customer Service. Agent Solved In Five Minutes.
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Capital One

Mastercard
Customer service issue
Reported by GetHuman-rlyorkat
May 28th, 2020 - 5 months ago
Fixed
GetHuman-rlyorkat shared how to fix
Seen by 10 customers so far
Similar issue to 5864 others
0 customers following this
Items needed
Card Number
Name of Account Holder
Phone Number
Email on Account
Billing Address
Social Security

Timeline

GetHuman-rlyorkat started working on this issue
May 28th 12:32pm
GetHuman-rlyorkat indicated the issue is not fixed yet.
May 28th 6:16pm
GetHuman-rlyorkat indicated the issue is not fixed yet.
May 28th 6:24pm
GetHuman-rlyorkat indicated the issue is not fixed yet.
May 28th 7:15pm
GetHuman-rlyorkat confirmed the issue is fixed. Hooray!
May 28th 8:03pm