I have a land line * as I don't have a working cell phone and my landline doesn't recei...

GetHuman4873318's customer service issue with Capital One from May 2020

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The issue in GetHuman4873318's own words
talk to someone ... I have a land line * as I don't have a working cell phone and my landline doesn't receive texts.*I am on hold for a call back from a human.*I already sent a lengthy get human message and they want to text me???????*I am ** and after Covid-** will replace my cell phone (when there's a cell phone store open). Right now I don't have one. Why do you make things so complicated.
I don't have text on my landline therefore I am denied a chance to talk on gethuman

GetHuman4873318 did not yet indicate what Capital One should do to make this right.

I expected to receive what I applied for...$*,***.** limit with NO CASH BACK and got $*,***.** limit and $*,***.** available cash back. I used the card and cash back and paid it off after * and a half months and cut up the card....I just NEED a credit card with the lower limit as I know I can ALWAYS pay that comfortably. I am ** years old. I am very unhappy with my current Cap * experience...and am looking to re-group.
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Capital One

gethuman
Customer service issue
Reported by GetHuman4873318
May 26th, 2020 - a year ago
Not resolved
Seen by 15 customers so far
Similar issue to 5869 others
0 customers following this

Timeline

GetHuman4873318 started working on this issue
May 26th, 2020 9:10pm