I applied online in Dec. **** for a Cap * cr. asking for $***.** limit and NO CASH BACK...

GetHuman4873318's customer service issue with Capital One from May 2020

Help with my Capital One issue
First: share to improve GetHuman4873318's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4873318 may need:
Card Number, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Social Security
The issue in GetHuman4873318's own words
I applied online in Dec. **** for a Cap * cr. asking for $***.** limit and NO CASH BACK. I paid $**.** security and $**.** when I received my cr. card. February **th, **** saw the limit was $*,***.** with over $*,*** Cash back. I wrote Capital * **, March after paying off the card in full and asked to *.cancel the card and give me a new account with a limit of $*,***.**. I requested to have both the $**.** and $**.** sec. dep. transferred to my new account. OR*Send my $**.** security deposit and $**.** of the yearly fee. The credit card they had sent me was not what I, the customer, had asked for so if they weren't giving a new credit card that was the least they could do. I had the account for ** weeks. Marjory Dahl closed acct. ****-****-****-**** received confirmation from Cap * they sent a letter they had cancelled the account but nothing about my security deposit and yearly fee. These days everyone needs a credit card so I hope this problem can be resolved.

GetHuman4873318 did not yet indicate what Capital One should do to make this right.

How GetHuman4873318 fixed the problem

We are waiting for GetHuman4873318 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Capital One's attention and get better help faster. Tap below to get started.
Having Capital One issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Capital One

Customer service issue
Reported by GetHuman4873318
May 26th, 2020 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 5868 others
0 customers following this


GetHuman4873318 started working on this issue
May 26th, 2020 9:08pm