I am following up on my claim for the charge to New Rez in the amount of $***.**. Ther...
GetHuman-gtk's customer service issue with Capital One from April 2020
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The issue in GetHuman-gtk's own words
I am following up on my claim for the charge to New Rez in the amount of $***.**. There was an accidental double payment made from auto withdraw and using Bill Pay system. I was told that I would receive a provisional credit for the amount above, however, I am not seeing that in my account. Can you please advise or release this provisional credit so that I can pay other bills that I have during this hard time we are all experiencing? Thank you.
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