There was a charge on my credit card from PAYPAL *QIULIANGARM for $***.** for somethin...

GetHuman-hdgross's customer service issue with Capital One from April 2020

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The issue in GetHuman-hdgross's own words
There was a charge on my credit card from PAYPAL *QIULIANGARM for $***.** for something I did not purchase. When I informed Capital One, they treated it as fraud and had me destroy my card, which was subsequently replaced. However, I was later notified that no fraud was found and the original charge was put back on my account. I've tried several times to resolve this with both fraud and dispute departments. I tried to resolve this with Paypal but that required me to log into my Paypal account, which I don't have. I would like to get this matter settled without having to spend additional hours on the phone on hold.

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Capital One

Customer service issue
Reported by GetHuman-hdgross
Apr 7th, 2020 - 6 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 4214 others
0 customers following this


GetHuman-hdgross started working on this issue
Apr 7th 10:37pm

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