This issue is not resolved

GetHuman-brordus's Bill Pay Problem issue with Capital One from March 2020

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Card Number, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Social Security
The issue in GetHuman-brordus's own words
Get capital one's agreement ... Credit card number **** **** **** ****.*Capital one .*I have been in financial difficulties lately and am aware I am in arrears,however I will start monthly payments in April but am unable to pay my arrears. As said, I will start to pay monthly in April and try to pay above the minimum amount .*I hope this will meet with your approval .*A few years ago I was in a similar situation , then I phoned your customer service it was an extremely unpleasant experience I was threatened with bailiffs and treated very aggressively.*Just to add again I am not in a position to pay the arrears so to pursue me for arrears would be futile. But again I will start to pay monthly in April. I hope this will meet with your approval.*JOHN Dutton
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Over ** years
Contacted capital one time and time
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Capital One

Credit card
Bill Pay Problem issue
Reported by GetHuman-brordus
Mar 9th, 2020 - 3 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 3516 others
0 customers following this

Timeline

GetHuman-brordus started working on this issue
Mar 9th, 2020 8:24pm
GetHuman-brordus indicated the issue is not fixed yet.
Mar 14th, 2020 1:14pm
GetHuman-brordus indicated the issue is not fixed yet.
Mar 14th, 2020 1:20pm