This issue is not resolved

GetHuman-brordus's Bill Pay Problem issue with Capital One from March 2020

Help with my Capital One issue
First: share to improve GetHuman-brordus's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-brordus may need:
Card Number, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Social Security
The issue in GetHuman-brordus's own words
Get capital one's agreement ... Credit card number **** **** **** ****.*Capital one .*I have been in financial difficulties lately and am aware I am in arrears,however I will start monthly payments in April but am unable to pay my arrears. As said, I will start to pay monthly in April and try to pay above the minimum amount .*I hope this will meet with your approval .*A few years ago I was in a similar situation , then I phoned your customer service it was an extremely unpleasant experience I was threatened with bailiffs and treated very aggressively.*Just to add again I am not in a position to pay the arrears so to pursue me for arrears would be futile. But again I will start to pay monthly in April. I hope this will meet with your approval.*JOHN Dutton
I am trying to resolve this
An immediate response
Over ** years
Contacted capital one time and time
I have an issue with Capital One too
How GetHuman-brordus fixed the problem

We are waiting for GetHuman-brordus to fix the problem and share the solution with the rest of us customers.

Please help with my Capital One issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Capital One customer problems.
How Do I Setup Autopayment for My Capital One Credit Card?How Do I Sign Up for Capital One Credit Card?How Do I Close My Capital One Credit Card?How Do I Get a Replacement Card from Capital One?Why Was My Capital One Credit Card Declined?
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
Credit card number **** **** **** ****.**Capital one .*I have been in financial d...Capital One Credit Card*****-****-****-******Dear Capital One ...**I've just rece...I have a capital one credit card with an existing online capital one account. I n...It wont let me add another capital one card to my account. I have a capital one c...i want to apply for capital one credit cardI am a Capital One customer. I received a notice that an old Capital One credit c...I was approved for a capital one credit card. My customer number is is...I would like to pay my Capital One credit card from my Capital One *** checking a...
Do you have a customer issue as well?
We can help you get Capital One's attention and get better help faster. Tap below to get started.
Having Capital One issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Capital One

Credit card
Bill Pay Problem issue
Reported by GetHuman-brordus
Mar 9th, 2020 - 2 years ago
I have an issue with Capital One too
Not resolved
Seen by 15 customers so far
Similar issue to 3516 others
0 customers following this

Timeline

GetHuman-brordus started working on this issue
Mar 9th, 2020 8:24pm
GetHuman-brordus indicated the issue is not fixed yet.
Mar 14th, 2020 1:14pm
GetHuman-brordus indicated the issue is not fixed yet.
Mar 14th, 2020 1:20pm

Moving? Set Up Services in 1 Call

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians