Seemingly my transfer to TransferWise never went through, despite reflecting in my acco...
GetHuman4502933's customer service issue with Capital One from March 2020
Help with my Capital One issue
The issue in GetHuman4502933's own words
Seemingly my transfer to TransferWise never went through, despite reflecting in my account balance. TransferWise has thus cancelled said transfer but I'm not out $*k dollars as the money has disappeared. Can you please give me information about my $**** USD transfer on March **th. I either need it back or need proof it was sent. This is for tax purposes.
GetHuman4502933 did not yet indicate what Capital One should do to make this right.
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How GetHuman4502933 fixed the problem
I called them again and actually spoke with someone. Turns out they sent my payment as a cheque, which TransferWise typically do not accept.
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