I have a capital one checking *** account. I deposited my first check with a mobile dep...

I have a capital one checking *** account. I deposited my first check with a mobile deposit and it took ** days to clear I called them ,they said oh it's a new account that's why it took so long and it won't happen again I deposited my second check mobile deposit took seven days and they said oh it's going to be a month and then this won't happen anymore. Because of this delay as of January **th I owe my monthly child support payment and I am going to be held in contempt for non payment. I discussed this with associate at capital one, I asked can you please release the amount I owe and give me the rest tomorrow. Tomorrow Feb *st and that's when my check clears. Seriously they would not release $*** of my money after stating my issue, judge don't care whether capital one holds my money he wants me to pay regardless and I understand that. I offered to upload my court order for support and they won't and did nothing ! Unbelievable , anyone think that this is crazy or am i nuts? Regardless I need to get to discuss this bull**** with someone Important at Cap one *** because now I'm in a real jam and blatent unsatisfactory banking. Like could you imagine getting paid bi weekly and then cap one does that to someone , that would be over * weeks of no cash , who can do that really . .. Help point me to someone