I applied for new card yesterday and was approved, then in the mail the same day was an...

GetHuman-traci_lo's customer service issue with Capital One from January 2020

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The issue in GetHuman-traci_lo's own words
I applied for new card yesterday and was approved, then in the mail the same day was an exclusive offer for **,*** bonus one-time bonus miles. I would like that offer instead of the **,*** that I signed up for yesterday. I had an offer that was due in January so I was waiting on my new offer, and I ended up getting a card anyways, but didn't know I would get a new offer! I have the reservation number and access code. Can you please apply the exlusive **,*** bonus miles to my card I just was approved of yesterday? It is still in the process and will be mailed out soon. Traci Jilka, *** N. **th Ave. Hill City, KS *****. Thank you SO much! **Reservation number: ****************. Access code: ******. Please apply the **,*** bonus miles offer to my account I started yesterday. Thank you!!
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Capital One

Customer service issue
Reported by GetHuman-traci_lo
Jan 29th, 2020 - 20d ago
Not resolved
Seen by 1 customer so far
Similar issue to 3622 others
0 customers following this
GetHuman-traci_lo started working on this issue
Jan 29th 4:31pm