I applied for new card yesterday and was approved, then in the mail the same day was an...

GetHuman-traci_lo's customer service issue with Capital One from January 2020

Help with my Capital One issue
First: share to improve GetHuman-traci_lo's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-traci_lo may need:
Card Number, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Social Security
The issue in GetHuman-traci_lo's own words
I applied for new card yesterday and was approved, then in the mail the same day was an exclusive offer for **,*** bonus one-time bonus miles. I would like that offer instead of the **,*** that I signed up for yesterday. I had an offer that was due in January so I was waiting on my new offer, and I ended up getting a card anyways, but didn't know I would get a new offer! I have the reservation number and access code. Can you please apply the exlusive **,*** bonus miles to my card I just was approved of yesterday? It is still in the process and will be mailed out soon. Traci Jilka, *** N. **th Ave. Hill City, KS *****. Thank you SO much! **Reservation number: ****************. Access code: ******. Please apply the **,*** bonus miles offer to my account I started yesterday. Thank you!!
GetHuman-traci_lo did not yet indicate what Capital One should do to make this right.
How GetHuman-traci_lo fixed the problem
We are waiting for GetHuman-traci_lo to fix the problem and share the solution with the rest of us customers.
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Capital One customer problems.
How Do I Make a Payment to Capital One Using Billpay?How Do I Dispute a Charge with Capital One?What Do I Do If My Capital One Card Was Lost or Stolen?Why is my Capital One credit card currently restricted?
Do you have a customer issue as well?
We can help you get Capital One's attention and get better help faster. Tap below to get started.
Having Capital One issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Capital One

Customer service issue
Reported by GetHuman-traci_lo
Jan 29th, 2020 - 20d ago
Not resolved
Seen by 1 customer so far
Similar issue to 3622 others
0 customers following this
Timeline
GetHuman-traci_lo started working on this issue
Jan 29th 4:31pm