I just called for the very last time as I have run out of minutes. I have re-charged m...

GetHuman-kwjess's customer service issue with Capital One from December 2019

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The issue in GetHuman-kwjess's own words
I just called for the very last time as I have run out of minutes. I have re-charged my phone * times ($***) to try and resolve this issue. I have run out of patience and want to cancel my card- shame on you! My case is ******. I can be contacted by email at *****@***.com or can be reached at ***-***-****-****. I am in Panama and can not log into my account. I refuse to not be able to log into my account for * months so wish to cancel. You are asking for a code to log in but have no access other than a US phone number. I have given you a number to use- ***-***-****. USE IT- SEND THE CODE and things will be fine. Don't do it and I wish to cancel immediately my account. Jessica Clark- **** **** **** ****

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Capital One

Customer service issue
Reported by GetHuman-kwjess
Dec 24th, 2019 - 10 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 3825 others
0 customers following this

Timeline

GetHuman-kwjess started working on this issue
Dec 24th, 2019 2:10pm
GetHuman-kwjess indicated the issue is not fixed yet.
Dec 24th, 2019 6:33pm
GetHuman-kwjess indicated the issue is not fixed yet.
Dec 24th, 2019 6:36pm
GetHuman-kwjess indicated the issue is not fixed yet.
Dec 27th, 2019 9:03pm