On December **, ****, I paid off my Capital One Quicksilver credit card in full and it...

GetHuman4112235's Dispute a Charge issue with Capital One from December 2019

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You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman4112235's own words
On December **, ****, I paid off my Capital One Quicksilver credit card in full and it had a $* balance. However, on December **, ****, a finance charge of $**.** was put on that credit card. How can you put a finance charge on if the balance is zero? Are they going to continue to put a finance charge on a zero balance? This is ridiculous! I will not pay it and if you make me pay it, I want to cancel this credit card immediately! That is truly a rip off!*A very unsatisfied customer,*Lisa M Petroy

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Capital One

Dispute a Charge issue
Reported by GetHuman4112235
Dec 17th, 2019 - 10 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 3823 others
0 customers following this

Timeline

GetHuman4112235 started working on this issue
Dec 17th, 2019 6:52pm
GetHuman4112235 indicated the issue is not fixed yet.
Dec 21st, 2019 5:52pm

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