I got a new capital one credit card. It won't let me activate it. Says my mobile number...

GetHuman4076267's customer service issue with Capital One from December 2019

Help with my Capital One issue
The issue in GetHuman4076267's own words
I got a new capital one credit card. It won't let me activate it. Says my mobile number is not on file. Plus I moved * *** years ago. How can I update this information?

GetHuman4076267 did not yet indicate what Capital One should do to make this right.

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Capital One

Customer service issue
Reported by GetHuman4076267
Dec 11th, 2019 - 3 years ago
Fixed
Seen by 213 customers so far
Similar issue to 3779 others
0 customers following this
Items needed
Card Number
Name of Account Holder
Phone Number
Email on Account
Billing Address
Social Security

Timeline

GetHuman4076267 started working on this issue
Dec 11th, 2019 3:06am
GetHuman4076267 confirmed the issue is fixed. Hooray!
Dec 15th, 2019 12:40am

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