I have over $*** on my credit card, ending in ****. I am not able to use this, and it h...

GetHuman-daltdaws's customer service issue with Capital One from October 2019

Help with my Capital One issue
First: share to improve GetHuman-daltdaws's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-daltdaws may need:
Card Number, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Social Security
The issue in GetHuman-daltdaws's own words
Use my credit card Online, and it is saying DECLINED. I do not understand because there is over $*** on it. PLEASE HELP ME ASAP. I need to use it Today. My Electric was shut off due to this issue! Jason Rizzo ... I have over $*** on my credit card, ending in ****. I am not able to use this, and it has been going on for * days! This is embarrassing. My points credit is a negative balance, and if this is the issue, please use money from what I have left on my Card to pay it to where it needs to be! **Please assist me as to what I need to do. Thank You in advance for your assistance and cooperation.*Jason Rizzo
My electric is shut off due to this issue!
I want it turned back on so I may the same, ASAP. Thank you in advance for your assistance and cooperation! Have a wonderful rest of your day l! **
Because I make my payments, as requested
I have an issue with Capital One too
How GetHuman-daltdaws fixed the problem
We are waiting for GetHuman-daltdaws to fix the problem and share the solution with the rest of us customers.
Please help with my Capital One issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Capital One customer problems.
How Do I Make a Payment to Capital One Using Billpay?How Do I Dispute a Charge with Capital One?What Do I Do If My Capital One Card Was Lost or Stolen?Why is my Capital One credit card currently restricted?
Do you have a customer issue as well?
We can help you get Capital One's attention and get better help faster. Tap below to get started.
Having Capital One issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Capital One

Capital One Union Plus CC
Customer service issue
Reported by GetHuman-daltdaws
Oct 9th, 2019 - a mo ago
I have an issue with Capital One too
Not resolved
Seen by 6 customers so far
Similar issue to 10606 others
0 customers following this
Timeline
GetHuman-daltdaws started working on this issue
Oct 9th 4:15pm
GetHuman-daltdaws indicated the issue is not fixed yet.
Oct 9th 8:46pm
GetHuman-daltdaws indicated the issue is not fixed yet.
Oct 9th 8:55pm
GetHuman-daltdaws indicated the issue is not fixed yet.
Oct 9th 11:48pm